FAQ (Frequently Asked Questions)
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Everything you need to know about Opulensi Arabian perfumes, shipping, returns and our collections.
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Further Information
Q. Can I have a sample?
A. Yes, there are many products that have samples available, if there is specific sample or decant you need please contact us
About Opulensi
Who is Opulensi and what do you specialise in?
Opulensi is a specialist Arabian perfume and beauty retailer based in Leicester, UK, shipping to the UK, Europe, North America and selected international countries.
We focus on premium Arabian fragrances, home fragrance, incense, air fresheners and body sprays, offering attainable luxury and curated brands that are often hard to find on the high street.
Opulensi is an authorised seller for leading Arabian perfume houses including Anfar, Lattafa, Maison Alhambra, Sapil (Swiss Arabian Group), Al-Rehab, Ard Al Zaafaran, Afnan, Ajmal and more, with products also available via major UK retailers such as Tesco, Debenhams, Superdrug and others.
Are Opulensi perfumes authentic and original?
Yes. Every fragrance we sell is 100 percent authentic and sourced directly from our exclusive brand manufacturers and authorised distributors.
Opulensi Ltd is an authorised seller for top Arabian brands such as Anfar, Lattafa, Maison Alhambra, Sapil, Al-Rehab, Ard Al Zaafaran, Fragrance World, Afnan, Ajmal and Al Wataniah. Our mission is to deliver genuine, factory-fresh Arabian perfumes, beauty and home products with fast delivery and full authenticity guarantees.
Where does Opulensi ship orders from?
Most orders are picked, packed and shipped from Opulensi
warehouses in Leicester, United Kingdom.
Shipping from a UK base allows fast dispatch times, trusted
UK and international couriers, and clear communication on delivery and returns
for customers in the UK, Europe, North America and other supported
destinations.
Can I visit Opulensi directly for a Order Pickup?
Yes, you are able to collect your order direct from us, please bring your Order ID and proof of personal ID of the named person on the order.
Product and Scent FAQs
What types of Arabian perfumes does Opulensi offer?
Opulensi offers a wide range of Arabian perfumes and Arabic
fragrances, from traditional oud and amber to modern designer inspired blends.
The catalogue includes eau de parfum,
concentrated perfume oils, bakhoor incense and home fragrances. You will find oud wood, amber, musk, floral, sweet gourmand, spicy, woody and tobacco based scents, plus viral social media favourites and new launches from leading Arabian brands.
What makes Opulensi's Arabian fragrances unique?
Opulensi focuses on long lasting Arabian perfumes that often
out perform many mainstream designer fragrances in projection and wear time.
Most scents are crafted in the UAE, Saudi Arabia or other perfumery hubs using concentrated fragrance oils and traditional Middle Eastern perfume methods. This gives rich, layered compositions with strong sillage and 8 to 15 plus hours of longevity in many cases, while still remaining at
accessible price points compared with prestige designer lines.
What are Opulensi's best-selling Arabian fragrances?
We offer various Best sellers from globally popular brands,
which often include rich oud blends, amber Orientals, creamy sweet gourmands, and viral TikTok favourites from brands like Anfar, Sapil, Lattafa, Maison Alhambra, Asdaaf,
You can find the best sellers in our best seller category.
These fragrances tend to combine statement making notes such
as oud wood, vanilla, praline, saffron, cinnamon and exotic florals, giving a
bold unisex style with strong performance, making them ideal for gifting and signature scent use.
What are designer inspired Arabian fragrances?
Designer inspired fragrances are Arabian perfumes that take inspiration from the scent profiles of well-known luxury designer scents while adding a Middle Eastern twist.
They often mirror the vibe of icons like Baccarat Rouge, Tom Ford or Creed, but are crafted by Arabian perfume houses using higher oil concentrations, richer woods, oud, amber and spice. The result is a familiar scent direction with deeper warmth and longer longevity, usually at a fraction of the designer price tag.
What are the key scent profiles in the women's fragrance collection?
Opulensi's women's perfumes range from soft floral musks to
deep oud florals and sweet gourmand blends.
Expect romantic rose and jasmine wrapped in oud, amber and vanilla, creamy dessert like scents with caramel and tonka, fruity, florals with berries and pear, and clean musks for everyday wear. Many of these are unisex enough to be shared, but the women's edit focuses on sensual, elegant and playful compositions that last from morning until late evening.
What are the key scent profiles in the men's cologne collection?
Men's fragrances at Opulensi focus on bold woods, spice and sophisticated freshness.
Common profiles include smoky oud wood, sandalwood and cedar, leather and tobacco blends, spicy, amber, aromatic fougères and fresh aquatic or citrus openings that dry down into deeper woody and musky bases.
They are designed to project well, last all day and feel confident and refined
in both office and evening settings.
Travel Sized Fragrances
Why should I choose travel-size Arabian perfumes?
Travel-size Arabian perfumes are ideal if you want long-lasting fragrance in a compact, airport-friendly format.
Our travel sizes cover options such as 6 ml roll-ons, 35 ml sprays and 50 ml bottles, making them perfect for:
- Hand luggage and international travel
- Daily commutes and office top-ups
- Testing new scents before buying full-size bottles
You still get the same rich Middle Eastern perfume oils and powerful performance in a more portable size.
What types of scents are available in travel sizes?
Our travel-sized range includes many of our most popular profiles:
- For women: floral oud, amber rose, fruity orientals, sweet vanilla and soft musks
- For men: woody oud, spicy leather, tobacco amber and fresh aquatic woods
Because we stock multiple brands, you can build your own discovery set of Arabian perfumes to match different moods, seasons and occasions.
Understanding Scent Families
What are Amber fragrances?
Amber fragrances bring warmth, depth, and sensuality through rich blends of labdanum, vanilla, benzoin, and spices. This collection highlights indulgent, long-lasting scents with a glowing, golden character—perfect for evening wear and anyone who loves comforting, seductive perfumes that leave a memorable trail.
In Arabian perfumery, amber fragrances are often blended with oud, rose, or oriental spices to create intense, luxurious compositions that can last 10-15 hours on the skin.
What do Aquatic fragrances smell like?
Aquatic and oceanic fragrances capture the freshness of sea breeze, marine accords, and clean water notes. Crisp, light, and energising, these scents are ideal for summer days, post-workout refreshment, or anyone who enjoys cool, airy perfumes inspired by open waters.
Arabian aquatic fragrances often add depth with subtle amber or musk bases, making them more long-lasting than typical Western fresh scents.
Why choose Fresh fragrances?
Fresh fragrances are bright, uplifting scents built around citrus, green notes, and aromatic herbs. Clean, energising, and easy to wear, this collection is perfect for office wear, daily use, or anyone seeking a modern, crisp perfume that feels refreshing all day long.
These scents typically feature lemon, bergamot, mint, or green tea notes combined with clean musks for an invigorating, professional signature.
What makes Floral perfumes timeless?
Floral fragrances celebrate soft petals, blooming bouquets, and romantic accords. From delicate rose and jasmine to richer tuberose and oriental florals, this collection offers elegant, timeless scents that feel feminine, graceful, and beautifully wearable for any occasion.
Arabian floral perfumes often incorporate exotic flowers like Arabian jasmine, orange blossom, and damascena rose, blended with woods and spices for added complexity and longevity.
What are Fruity fragrances?
Fruity fragrances blend juicy berries, ripe peaches, exotic tropical fruits, and sweet citrus for a playful, vibrant scent experience. This collection is perfect for those who enjoy bright, youthful, feel-good perfumes with a delicious, modern twist.
Popular notes include strawberry, raspberry, blackcurrant, mango, passion fruit, and pear, often layered with vanilla or musk for sweetness and depth.
What are Leather fragrances?
Leather fragrances deliver bold, refined, and sensual aromas inspired by suede, birch tar, and smoky woods. Perfect for confident wearers, this collection blends rugged sophistication with smooth warmth for a striking, long-lasting impression.
Arabian leather scents often combine leather accords with oud, saffron, and amber, creating powerful, masculine compositions ideal for evening wear and colder months.
Why are Musk fragrances so popular?
Musk fragrances offer soft, clean, skin-like warmth with a smooth, comforting finish. Ranging from soapy-fresh to deep and animalic, musk scents feel intimate, minimalistic, and effortlessly elegant—ideal for everyday wear, layering, or a subtle signature scent.
Musk is a foundation note in Arabian perfumery, providing longevity and helping other notes blend harmoniously. It works beautifully alone or layered with florals, woods, or vanilla.
What are Nutty fragrances?
Nutty fragrances feature warm, creamy notes like toasted almond, pistachio, hazelnut, and roasted chestnut. Cosy, often gourmand, and irresistibly smooth, this collection is perfect for those who love sweet, addictive scents with a rich, comforting depth.
These modern gourmand blends often pair nutty accords with vanilla, caramel, or coffee for an indulgent, dessert-like fragrance experience.
What is Oud Wood fragrance?
Oud Wood fragrances highlight the deep, smoky, resinous character of precious agarwood blended with spices, amber, and rare woods. Powerful, luxurious, and long-lasting, this collection is ideal for connoisseurs seeking intense Arabian-inspired scents with unmatched richness.
Oud (also called agarwood) is one of the most expensive raw materials in perfumery. In Arabian perfumes, oud is often blended with rose, saffron, amber, or sandalwood, creating intense, long-lasting compositions that can project for hours and linger on clothing for days.
What are Gourmand fragrances?
Sweet and gourmand fragrances embrace edible, dessert-inspired notes like vanilla bean, caramel, spun sugar, and chocolate. Warm, playful, and irresistibly comforting, this collection is made for those who enjoy delicious, long-lasting scents that smell good enough to eat.
Arabian gourmand perfumes often blend these sweet notes with amber, oud, or tonka bean for added depth and sophistication, creating scents that are both playful and luxurious.
What are Spicy fragrances?
Spicy and warm fragrances combine cinnamon, cardamom, pepper, cloves, and amber for a bold, inviting scent profile. Perfect for autumn, winter, or romantic evenings, this collection is ideal for anyone drawn to rich, energetic, and alluring perfumes with vibrant warmth.
Arabian spicy fragrances often feature premium ingredients like saffron, star anise, ginger, and nutmeg, layered with woods and resins for complexity and exceptional longevity.
What are Tobacco fragrances?
Tobacco fragrances blend warm tobacco leaf with sweet honey, dried fruits, spices, and woods. Rich, smoky, and irresistibly smooth, this collection offers deep, sophisticated scents with a luxurious, old-world character and exceptional longevity.
These fragrances evoke the warmth of a gentleman's study, often combining tobacco with vanilla, tonka bean, leather, or cognac notes for a refined, mature signature.
What are Woody fragrances?
Woody fragrances showcase cedarwood, creamy sandalwood, vetiver, and earthy moss for a grounded, natural scent profile. Perfect for all genders and occasions, this collection captures the calming richness of woods in a timeless, versatile blend.
Arabian woody perfumes often feature premium sandalwood, agarwood (oud), and cedarwood combined with amber, spices, or leather for sophisticated, long-lasting compositions suitable for both day and evening wear.
Brands We Stock
Who are Anfar (Anfar 1950) and why are they considered niche?
Anfar 1950 (also known as Oudh Al Anfar) is a long-established Arabian perfume house based in Dubai, known for its high-quality oud oils, attars and extrait de parfum collections.
The brand is respected among fragrance enthusiasts for its focus on premium raw materials, traditional perfume craftsmanship and rich, oil-heavy compositions that feel closer to niche perfumery than to mass-market designer scents.
Many Anfar creations spotlight oud, woods and amber in sophisticated blends that appeal to collectors looking for something more exclusive than everyday designer perfumes.
Why are Anfar perfumes so long-lasting?
Anfar perfumes are typically produced at high oil concentrations (often extrait de parfum level) and make extensive use of dense materials such as oud, resins, amber and musks.
These ingredients naturally cling to the skin and fabric for many hours. As a result, Anfar fragrances are often noted for strong projection in the opening and a lingering scent trail that can last all day and into the next.
What makes Sapil a "superbrand" in perfumery?
Sapil is a fast-growing perfume brand from the UAE and part of the prestigious Swiss Arabian Perfumes Group, the first perfume manufacturing house in the UAE founded in 1974.
Sapil has been creating fragrances since 2004 and benefits from the group's global reach, exporting to many countries and serving millions of customers worldwide. The brand focuses on high-quality, trend-driven scents at accessible prices, which has helped it become a recognised "superbrand" in the affordable luxury perfume space.
Many Sapil perfumes are known for their strong performance, modern profiles and long-term popularity, with updated packaging and premium presentations in the latest collections.
Shipping & Delivery
Which countries does Opulensi ship to?
We currently ship from our main warehouse in Leicester (UK) to:
- United Kingdom (UK mainland)
- Most European countries
- North America (including the USA)
- Selected international destinations such as New Zealand, Singapore and Australia
If your country is not available at checkout, we are unfortunately not yet able to ship there.
Do you offer free shipping?
Yes, free shipping is available on most products within the UK. Any delivery charges or free-shipping offers are clearly shown at checkout before you pay.
For Europe, North America and other international locations, shipping is calculated at checkout based on your address, order weight and chosen service.
How long does delivery take?
Delivery times vary by country and service selected:
- United Kingdom: Expedited 48 hours (up to 2 business days), Standard 2–4 business days, and 4–10 business days for large packages or pallets.
- Europe: Approximately 2–11 business days (2–15 days for Turkey).
- USA: Approximately 2–7 business days.
- Other locations (Canada, Australia, New Zealand, Central and South America): Around 10–30 business days depending on location and service.
Handling time is usually up to 1 business day for most orders placed before 12pm (longer processing may apply for certain international shipments).
Which couriers do you use?
For UK orders, we mainly ship with Evri, DPD, Royal Mail and UPS.
For European, US and international orders, we work with reputable carriers such as UPS, FedEx, DPD, DHL, USPS and local national postal and delivery services.
Will I have to pay customs duties or taxes?
For UK order as we are based in UK there is nothing extra to pay.
For many European Union and North American destinations, duties and taxes may be collected at checkout, so you will see the total landed cost before you pay.
In countries where duties and taxes are not collected at checkout, you (the buyer) are responsible for any customs charges, import duties or local taxes once the parcel arrives in your country. These rules vary by country and are set by local customs authorities.
Do you provide tracking information?
Yes. As soon as your order ships, we email you a tracking number wherever tracking is available. Some couriers can take 2–5 business days to update their online tracking, so "no information available" usually just means the parcel has not been scanned into their system yet.
Will my items be sent in one package?
Where possible we ship your entire order in one package. However, for logistical reasons or stock availability, items from the same order may sometimes be sent in separate parcels even if you selected combined shipping.
Orders, Returns & Refunds
Can I cancel or change my order after placing it?
Orders can usually be cancelled or amended up until they are shipped. If you need to change or cancel your order, please contact us as soon as possible, ideally within 12 hours of placing it.
Once your order has been packed and handed to the courier, it can no longer be cancelled. In that case you can wait to receive the parcel and then follow our returns process if you still wish to return it.
What is your returns policy?
You can request a return for eligible new, unused and unopened products within 30 days of receiving your order, unless a different period is clearly stated for a specific item.
Items must be returned in their original condition and packaging unless they are faulty or defective. Returns that are due to a change of mind, non-available or non-accessible address may incur a returns shipping charge if we arrange the collection.
Customers can also choose to return items using their own tracked courier service. We recommend keeping your tracking number until your refund is processed.
Can I return a perfume that I have opened or used?
For hygiene and safety reasons, perfumes and beauty products that have been opened, tested or used cannot usually be returned, unless the product is faulty or there is an issue such as damage in transit.
If your product arrives damaged, leaking or defective, please contact us with your order details and photos so we can help with a replacement or refund.
What if my order arrives damaged, faulty or incorrect?
If you receive the wrong item, or your order arrives damaged or faulty, you are entitled to a replacement or refund.
Please contact us as soon as possible with your order number and clear photos of the issue so our support team can resolve it quickly.
How long do refunds take?
Once your return is received and approved, we aim to process your refund promptly. Refunds are issued back to your original payment method and may take up to 14 days to appear, depending on your bank or payment provider.
What payment methods do you accept?
We accept major credit and debit cards including Visa, Mastercard, American Express and Maestro, along with digital wallets and payment methods such as Apple Pay, Google Pay, Klarna, Shop Pay, iDEAL, Bancontact and UnionPay (availability can vary by region).